What is a toxic customer? One that poisons your spa environment and negatively impacts the people around them. Here are some tips on how to …
Read moreAuthor: Spa Executive
Featured property: Na Ho’ola Spa at Hyatt Regency Waikiki Beach
Na Ho’ola Spa at Hyatt Regency Waikiki Beach Resort and Spa is an oasis of tranquility, inspiring health and wellness through the practice of Hawaiian …
Read more7 reasons to offer digital detox at your spa
We spend a lot of time looking at screens and consuming media. Is a digital detox in order? Here are 7 reasons to make this …
Read moreLangham’s Amy Chan on TCM, sleep & spa marketing
Langham Hospitality’s Amy Chan talks about TCM, spa marketing, the staffing challenge and, of course, what makes a great guest experience. Amy Chan is a …
Read moreMichael Tompkins on how spas can better attract and retain employees
Michael Tompkins of Hutchinson Consulting, former CEO of Miraval and Hilton Head, shares insights on how spas can attract and retain employees. The spa and …
Read moreIndustry leaders share their thoughts on the spa of the future
Three spa & wellness leaders talk about technology and where the industry is headed. We asked industry experts how they envision the spa of the …
Read moreFeatured property: Carillon Miami Wellness Resort
Carillon Miami houses the largest spa on the Eastern Seaboard, offering fitness, health and wellness services for relaxation and advanced healing. Carillon Miami Wellness Resort …
Read moreAccor’s Magdaleena Nikolov on tech, wellness, and the future of spa
Magdaleena Nikolov, General Manager of Spa, Wellness and Retail at Fairmont Century Plaza talked with Spa Executive about the exciting new spa, technology, and the …
Read moreTravelers want high-tech, low-touch experiences in the future
Travel is back, but it won’t be the same as the before times. Consumers want to see changes in the way hotels and resorts do …
Read moreFour predictions about the future of spa and wellness
What is the future of spa & wellness? Let’s talk about some of our predictions for the immediate and less immediate future. We’re talking about …
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