These days, everyone expects personalization from their favorite hospitality brands. The next frontier is hyper-personalization. Everyone in the hospitality industry knows by now that personalization …
Read moreAuthor: Spa Executive
Wisconsin’s new cheese themed luxury spa: fondue facials & gouda waxes
A new luxury spa, Wedgewater Spa in Madison, Wisconsin, offers an immersive cheese experience, including fromage facials and brine baths. A new luxury spa is …
Read moreFeatured property: Cartesiano Urban Wellness Center
Cartesiano Urban Wellness Center is an oasis of wellbeing in the city of Puebla, just an hour and a half from Mexico City. Cartesiano Urban …
Read moreHow to handle sexual harassment in your spa
A 2020 study found that 75% of massage therapists had experienced sexual harassment or assault from a client at least once. Inappropriate behavior from clients …
Read moreFour Seasons Toronto Spa launches biohacking treatments
The all-new, state-of-the-art Wellness & Bio Bar, now open daily at Four Seasons Toronto, offers a number of advanced treatments, including biohacking. The Five-Star Spa …
Read moreSauna aufguss: the rise of the ritual
Event saunas and aufguss performances are designed to make saunas more social and less boring. You’ve probably been hearing a bit, or a lot, about …
Read moreRosewood’s Emmanuel Arroyo on succeeding as an industry leader & supporting our teams
Emmanuel Arroyo was recently promoted to Senior Corporate Director of Wellness at Rosewood after more than 11 years with the brand and several more in …
Read moreTired of flaky customers? Strategies to reduce cancellations & recapture spa revenue
Cancellations cost you time and money. Here are some ways to reduce cancellations at your spa and hospitality business. Cancellations are a big headache in …
Read moreFeatured property: The Resort at Squaw Creek
The Spa at The Resort at Squaw Creek radiates with the natural beauty of the outdoors. Guests are invited to choose their relaxation adventure. The Resort …
Read moreHyatt’s Simon Marxer on changing consumer expectations, technology & guest experience
Hyatt’s Vice President Spa & Wellbeing, Simon Marxer, talk about his career trajectory, his job, and changing consumer expectations. Simon Marxer was recently promoted to …
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