Is there toxic employee poisoning your workplace? A toxic spa environment can be a problem, as…
Category: Management
Reduce spa employee turnover with these simple tactics
Employee turnover is a big problem in spa and wellness, and it costs your business. Here…
Five spa management blunders that cost you employees
Are you making these spa management blunders that cost you employees? Spa management isn’t easy and…
10 things your spa customers should never see
An excellent guest experience in your spa means putting your best foot forward, always. Spa customers…
7 strategies for turning an underperforming employee into a star
Every spa manager finds themselves dealing with an underperforming employee from time to time. If you…
7 signs a job candidate will make a good spa employee
Whether you’re hiring a service provider, a receptionist, or a manager, there are certain things you…
Stephanie Rest on how to attract and retain talent in the spa industry
The staff shortage in spa and wellness is a hot topic. Everyone is looking for solutions.…
Six common mistakes spa managers make
Being a spa manager is a lot of work and requires constant learning. This isn’t specific…
Four reasons good spa employees quit their jobs
The cost of employee turnover is high. How high depends on who you ask. A 2012…
Six signs you’re going to have to fire a spa employee
Being a leader can be difficult at the best of times. And one of the most…