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Recent posts

Iberostar’s Daniela Pranjic on guest experience & sustainability in the resort industry
Beverly Wilshire introduces live beam holograms into guest rooms
Featured property: The St. Regis Chicago Spa
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12 ideas for creating memorable Mother’s & Father’s Day experiences at hotels
Why your employee experience matters as much as your guest experience
189 hotels in France are the first to be awarded MICHELIN Hotel Keys
What makes the best guest experience according to 12 top industry experts
Dear Sal, what are some easy ways to show appreciation for my employees?
Book4Time launches Day & Resort Pass feature to meet rising demand
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Attract local customers to your hotel & spa, so you’re always busy
GOCO’s Nicholas Clayton on the future of the hot springs market
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How software improves retail sales in your hotel or resort spa
Japanese onsen bathing may benefit gut microbiota

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