Day: February 4, 2020

Next Generation Aromatherapy: how research & tech are changing the game

February 4, 2020 Spa Executive Archives, Features

Research and technology are creating Next Generation Aromatherapy and leading the way for scent to be taken seriously as medicine. Aromatherapy is hardly new. The …

Ocean Spa BVI: a floating spa built from the wreckage of Hurricane Irma

February 4, 2020 Spa Executive Archives, Featured Properties

Ocean Spa BVI, the only floating spa in the British Virgin Islands, was built out of lumber from the wreckage of Hurricane Irma. Ocean Spa …

The psychology of managing difficult customers in your spa
Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel
USA & Canada to host first Sauna Aufguss WM championship events
Book4Time wins third ISPA Innovate Award
Featured property: Banyan Tree Veya Valle de Guadalupe
Number of $1000 a night hotels has tripled around the world
The rise of analog travel & the age of disconnection
The hidden costs of emotional labor for hotel employees
Featured property: Bvlgari Hotel Tokyo
6 creative yield management strategies for spas, hotels & resorts
The sound science of sound healing
Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
39 recurring revenue ideas for your spa or wellness business
Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts
5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
Customer satisfaction surveys: questions to ask about your hotel & spa
41 add-on and upsell ideas to increase revenue for your spa
Membership programs: create loyal members by solving pain points