Music is an important part of the hospitality customer experience, playing a key role in your overall atmosphere and in how the guest feels when …
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Category: Articles
Featured property: Bamford Wellness Spa at the Berkeley Hotel London
Rooted in a holistic approach to wellness and wellbeing, the Bamford Wellness Spa at the Berkeley Hotel London is like a peaceful country retreat in …
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Dear Sal: my new massage therapist isn’t working out like I planned. What now?
In a new regular feature, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his …
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The most stressed out cities and countries
A new study has ranked the most stressed out cities in the USA. Is yours one? A recent study ranked the most and least stressed …
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Skin cancer signs spa service providers should recognize
One of the keys to surviving skin cancer – as with most cancers – is early detection. A spa service provider could save a life …
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How to handle negative online reviews like a pro
94% of consumers have avoided a company because of a bad review. If you don’t stay on top of them, bad reviews can cause serious …
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Sleep detoxes the brain. How spas can help guests get more of it
Research findings suggest that sleep detoxes the brain. Here’s how that works and how spa treatments can help people get more sleep. The question of …
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How to manage toxic customers in your spa
What is a toxic customer? One that poisons your spa environment and negatively impacts the people around them. Here are some tips on how to …
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Featured property: Na Ho’ola Spa at Hyatt Regency Waikiki Beach
Na Ho’ola Spa at Hyatt Regency Waikiki Beach Resort and Spa is an oasis of tranquility, inspiring health and wellness through the practice of Hawaiian …
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7 reasons to offer digital detox at your spa
We spend a lot of time looking at screens and consuming media. Is a digital detox in order? Here are 7 reasons to make this …
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