Are you making mistakes that are costing your spa revenue, staff, and business opportunities? Check out these common mistakes managers make in spa and wellness. …
Read more
Category: Management
7 signs you shouldn’t hire someone at your spa
When interviewing a new potential hire for your spa, there are some red flags you should not ignore. Here are some signs you shouldn’t hire …
Read more
Dear Sal, help! My hours have been cut while a newer employee has more hours than me
Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …
Read more
Dear Sal: my new massage therapist isn’t working out like I planned. What now?
In a new regular feature, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his …
Read more
Michael Tompkins on how spas can better attract and retain employees
Michael Tompkins of Hutchinson Consulting, former CEO of Miraval and Hilton Head, shares insights on how spas can attract and retain employees. The spa and …
Read more
How to manage a toxic employee in your spa
Toxicity results in low productivity, low morale, and high absenteeism, and can cost a company dearly. Here’s how to manage a toxic employee in your …
Read more
The future of spa staffing
The future of spa staffing will bring changes to the way leaders pay and treat employees, as well as to training procedures and what we …
Read more
People would take a pay cut to work for an environmentally responsible company
Focus on sustainability to attract talent to your spa. Millennials and Gen Z in particular want to work for environmentally responsible companies. If you want …
Read more
Employee recognition is more than picking your employees out of a lineup
Saying “thank you” and noting people’s contributions is key to business success. Here’s why employee recognition matters in your spa. Do you recognize your employees? …
Read more
A guide to social media recruiting for your spa
Social media is one of the most effective and cost effective recruiting tools. Here’s a guide to social media recruiting for your spa. Recruiting is …
Read more