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Category: Management

dear sal

Dear Sal, what can I do with 2 employees who hate each other?

November 10, 2023 Spa Executive Archives, Management

In Dear Sal, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight …

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are your employees lonely

Are your employees lonely? Here’s what that could cost you

August 28, 2023 Spa Executive Archives, Management

Are your employees lonely? Loneliness has a detrimental impact on the people who experience it and can have unfortunate consequences for the companies that employ …

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Dear Sal, how can I hire the best spa employees?

July 21, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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Dear Sal, how can I keep my spa team productive during downtime?

May 12, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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mistakes managers make

Mistakes managers make in spa and wellness (updated for 2023)

November 11, 2022 Spa Executive Archives, Management

Are you making mistakes that are costing your spa revenue, staff, and business opportunities? Check out these common mistakes managers make in spa and wellness. …

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7 signs you shouldn’t hire someone at your spa

October 18, 2022 Spa Executive Archives, Management

When interviewing a new potential hire for your spa, there are some red flags you should not ignore. Here are some signs you shouldn’t hire …

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Dear Sal, help! My hours have been cut while a newer employee has more hours than me

October 14, 2022 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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Dear Sal: my new massage therapist isn’t working out like I planned. What now?

September 19, 2022 Sal Capizzi Archives, Management

In a new regular feature, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his …

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Michael Tompkins on how spas can better attract and retain employees

August 8, 2022 Spa Executive Archives, Management

Michael Tompkins of Hutchinson Consulting, former CEO of Miraval and Hilton Head, shares insights on how spas can attract and retain employees. The spa and …

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How to manage a toxic employee in your spa

August 5, 2022 Elizabeth Bromstein Archives, Management

Toxicity results in low productivity, low morale, and high absenteeism, and can cost a company dearly. Here’s how to manage a toxic employee in your …

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