When assessing talent to join your staff, some questions will tell you more than others. Here…
Category: Management
Your guide to the ultimate spa employee experience
We talk a lot about the “guest experience” in the spa industry, but do we talk…
5 ways to support employee mental health in your spa
Many people have been having a tough time lately. Here’s how to support employee mental health…
Carlos Calvo Rodriguez of Shangri-La on the future of spa training
How will spa staff training change from now on? Spa Executive spoke with Shangri-La’s Assistant Vice…
ACCE: Tangible ways to appreciate, care, challenge and encourage the staff in challenging times
Guest Author: Erin Kuhn, President and Michelle Shuster, Director | Qnity The intensity of our current…
5 strategies to improve employee retention in your spa
Are your employees leaving? You can improve things. Try these 5 research-backed strategies to improve employee…
Behaviors of successful leaders in spa and wellness
These five behaviors of successful leaders in spa and wellness will make or break a business.…
One way spa managers sabotage their team’s performance
How spa managers sabotage their team’s performance. Micromanagers destroy teams from within, eroding self confidence and…
4 priceless holiday gifts for your spa team members that cost nothing
Looking for presents for your team members? Give these priceless gifts that cost nothing this holiday…
11 strategies for attracting top talent to your spa
Having a hard time recruiting team members? Try these 11 strategies for attracting top talent. Are…