Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …
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Category: Management
Mistakes managers make in spa and wellness (updated for 2023)
Are you making mistakes that are costing your spa revenue, staff, and business opportunities? Check out these common mistakes managers make in spa and wellness. …
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7 signs you shouldn’t hire someone at your spa
When interviewing a new potential hire for your spa, there are some red flags you should not ignore. Here are some signs you shouldn’t hire …
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Dear Sal, help! My hours have been cut while a newer employee has more hours than me
Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …
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Dear Sal: my new massage therapist isn’t working out like I planned. What now?
In a new regular feature, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his …
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Michael Tompkins on how spas can better attract and retain employees
Michael Tompkins of Hutchinson Consulting, former CEO of Miraval and Hilton Head, shares insights on how spas can attract and retain employees. The spa and …
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How to manage a toxic employee in your spa
Toxicity results in low productivity, low morale, and high absenteeism, and can cost a company dearly. Here’s how to manage a toxic employee in your …
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The future of spa staffing
The future of spa staffing will bring changes to the way leaders pay and treat employees, as well as to training procedures and what we …
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People would take a pay cut to work for an environmentally responsible company
Focus on sustainability to attract talent to your spa. Millennials and Gen Z in particular want to work for environmentally responsible companies. If you want …
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Employee recognition is more than picking your employees out of a lineup
Saying “thank you” and noting people’s contributions is key to business success. Here’s why employee recognition matters in your spa. Do you recognize your employees? …
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