Hilton has launched a female empowerment program in Sri Lanka. The seven-month pilot aims to increase women’s participation in the hospitality labor force. Hilton has …
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Category: Management
How managers can reduce employee stress in spa & hospitality
Employee stress is a factor in hospitality and your team’s wellbeing is as important as that of your guests. Here’s how to reduce employee stress …
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5 changes you can make to be a great leader
Most people have not mastered these five changes you can make to be a great leader. They take work and some changes of mindset, but …
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7 management tips for a drama-free workplace
Drama takes an emotional toll and has a big monetary cost. Follow these management tips for a drama-free workplace. Lots of workplaces have drama and …
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Bring joy to the workplace when your team is just tired of it all
Your team is probably tired and stressed after months of living with stress, uncertainty, and fear. Try these tips to bring joy to the workplace …
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Study finds travel & hospitality employees feel undervalued. Here’s how to turn that around and why you must
A new report has found that travel and hospitality employees are the least likely out of all industries to feel valued at work. Can we …
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10 interview questions to ask when hiring a new team member for your spa
When assessing talent to join your staff, some interview questions will tell you more than others. Here are 10 questions to ask when interviewing a …
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Your guide to the ultimate spa employee experience
We talk a lot about the “guest experience” in the spa industry, but do we talk enough about the spa “employee experience?” Your employee experience …
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5 ways to support employee mental health in your spa
Many people have been having a tough time lately. Here’s how to support employee mental health in difficult times – and always. Ignoring employee mental …
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Carlos Calvo Rodriguez of Shangri-La on the future of spa training
How will spa staff training change from now on? Spa Executive spoke with Shangri-La’s Assistant Vice President of Spa Training, Carlos Calvo Rodriguez, to find …
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