10 questions to ask when interviewing a new team member for your spa

When assessing talent to join your staff, some questions will tell you more than others. Here…

Your guide to the ultimate spa employee experience

We talk a lot about the “guest experience” in the spa industry, but do we talk…

5 ways to support employee mental health in your spa

Many people have been having a tough time lately. Here’s how to support employee mental health…

Carlos Calvo Rodriguez of Shangri-La on the future of spa training

How will spa staff training change from now on? Spa Executive spoke with Shangri-La’s Assistant Vice…

ACCE: Tangible ways to appreciate, care, challenge and encourage the staff in challenging times

Guest Author: Erin Kuhn, President and Michelle Shuster, Director | Qnity The intensity of our current…

5 strategies to improve employee retention in your spa

Are your employees leaving? You can improve things. Try these 5 research-backed strategies to improve employee…

Behaviors of successful leaders in spa and wellness

These five behaviors of successful leaders in spa and wellness will make or break a business.…

One way spa managers sabotage their team’s performance

How spa managers sabotage their team’s performance. Micromanagers destroy teams from within, eroding self confidence and…

4 priceless holiday gifts for your spa team members that cost nothing

Looking for presents for your team members? Give these priceless gifts that cost nothing this holiday…

11 strategies for attracting top talent to your spa

Having a hard time recruiting team members? Try these 11 strategies for attracting top talent.  Are…

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