These five behaviors of successful leaders in spa and wellness will make or break a business. It’s fairly well known that successful leaders, regardless of …
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Category: Management
One way spa managers sabotage their team’s performance
How spa managers sabotage their team’s performance. Micromanagers destroy teams from within, eroding self confidence and negatively affecting everything from the top down. If you’re …
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4 priceless holiday gifts for your spa team members that cost nothing
Looking for presents for your team members? Give these priceless gifts that cost nothing this holiday season. Not everyone celebrates, but the holidays are in …
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11 strategies for attracting top talent to your spa
Having a hard time recruiting team members? Try these 11 strategies for attracting top talent. Are you looking for top talent for your spa and …
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How to spot the toxic employee poisoning your spa workplace
Is there toxic employee poisoning your workplace? A toxic spa environment can be a problem, as we have discussed in the past. And it’s important …
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Five spa management blunders that cost you employees
Are you making these spa management blunders that cost you employees? Spa management isn’t easy and neither is attracting and retaining top talent. And you …
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10 things your spa customers should never see
An excellent guest experience in your spa means putting your best foot forward, always. Spa customers should only ever see the good in you and …
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7 strategies for turning an underperforming employee into a star
Every spa manager finds themselves dealing with an underperforming employee from time to time. If you have an underperforming employee on your team, the issue …
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Shangri-La’s Todd Hewitt on developing talent & becoming one of the world’s top spa directors
Todd Hewitt is the Assistant Vice President of Spa at Shangri-La Hotels and Resorts, one of the world’s leading hospitality companies. From Shangri-La’s headquarters in …
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