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Spa Executive

Spa Executive

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Category: Management

Is your spa staff driving customer away?

Bad breath, bad attitudes: how your spa staff is driving your customers away

February 8, 2019 Spa Executive Articles, Management

Are your spa and/or salon customers returning, and if not, what can you do about it? Could you spa staff be part of the problem? …

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Four reasons good spa employees quit their jobs

June 16, 2018 Lise Jager Management

The cost of employee turnover is high. How high depends on who you ask. A 2012 paper from the Center for American Progress stated in …

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Six signs you’re going to have to fire a spa employee

February 15, 2018 Spa Executive Management

Being a leader can be difficult at the best of times. And one of the most difficult things is making the decision to let someone …

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Special report: can the spa industry solve its staffing problems before it’s too late?

January 23, 2018 Spa Executive Management

Good news and bad news: The good news is that the spa industry continues to grow at an amazing rate, thanks in large part to …

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Staffing problems? Four reasons why no one wants to work at your spa

November 6, 2017 Spa Executive Management

Ask around in the spa and wellness industry about a manager or director’s biggest business challenges and the majority will tell you it’s staffing. ISPA …

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We can attract top talent by turning our employees into ambassadors

August 29, 2017 Roger Sholanki Management

ISPA recently released its annual findings of spa industry financial indicators, reporting among other things that the number of U.S. spa visits is at an …

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How to attract and keep top talent in the spa industry

March 9, 2017 Spa Executive Management

Staffing is one of the biggest challenges for spas. Places just can’t find the talent they need – and if they do find the talent, …

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