A new report has found that travel and hospitality employees are the least likely out of all industries to feel valued at work. Can we …
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Category: Management
10 interview questions to ask when hiring a new team member for your spa
When assessing talent to join your staff, some interview questions will tell you more than others. Here are 10 questions to ask when interviewing a …
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Your guide to the ultimate spa employee experience
We talk a lot about the “guest experience” in the spa industry, but do we talk enough about the spa “employee experience?” Your employee experience …
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5 ways to support employee mental health in your spa
Many people have been having a tough time lately. Here’s how to support employee mental health in difficult times – and always. Ignoring employee mental …
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Carlos Calvo Rodriguez of Shangri-La on the future of spa training
How will spa staff training change from now on? Spa Executive spoke with Shangri-La’s Assistant Vice President of Spa Training, Carlos Calvo Rodriguez, to find …
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5 strategies to improve employee retention in your spa
Are your employees leaving? You can improve things. Try these 5 research-backed strategies to improve employee retention in your spa. Staff turnover is a big …
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Behaviors of successful leaders in spa and wellness
These five behaviors of successful leaders in spa and wellness will make or break a business. It’s fairly well known that successful leaders, regardless of …
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One way spa managers sabotage their team’s performance
How spa managers sabotage their team’s performance. Micromanagers destroy teams from within, eroding self confidence and negatively affecting everything from the top down. If you’re …
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4 priceless holiday gifts for your spa team members that cost nothing
Looking for presents for your team members? Give these priceless gifts that cost nothing this holiday season. Not everyone celebrates, but the holidays are in …
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11 strategies for attracting top talent to your spa
Having a hard time recruiting team members? Try these 11 strategies for attracting top talent. Are you looking for top talent for your spa and …
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