Hilton’s Global Vice President of Wellness, Amanda Al-Masri, talks with Spa Executive about what it means to connect with a destination and bring wellness to …
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Category: Spotlight
Trilogy’s Ingrid Middaugh talks data, revenue, and marketing your spa
We spoke with Ingrid Middaugh, Vice President of Operations for Trilogy Spa Holdings, about data, revenue, and marketing your spa so it gets the attention …
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Yon-Ka Paris: elevating the art of skincare led by new CEO, Antoine Lamarche
We spoke with Antoine Lamarche, new CEO of Yon-Ka Paris, about his new role and exciting plans for the brand. Yon-Ka Paris is a renowned …
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Oracle’s Laura Calin on hospitality tech, ChatGPT & AI
Laura Calin, Oracle’s Group Vice President of Global Hospitality Strategy & Solutions, talks ChatGPT, AI, and tech with Spa Executive. Oracle is a cloud technology …
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Rosewood’s Emmanuel Arroyo on succeeding as an industry leader & supporting our teams
Emmanuel Arroyo was recently promoted to Senior Corporate Director of Wellness at Rosewood after more than 11 years with the brand and several more in …
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Hyatt’s Simon Marxer on changing consumer expectations, technology & guest experience
Hyatt’s Vice President Spa & Wellbeing, Simon Marxer, talk about his career trajectory, his job, and changing consumer expectations. Simon Marxer was recently promoted to …
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Carlos Calvo Rodriguez of Four Seasons Toronto on staff training & habits of effective leaders in spa & wellness
Carlos Calvo Rodriquez, Senior Spa Director at Four Seasons Toronto, the city’s only Forbes-Five star rated spa, talks staff training and habits of successful spa …
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Four Seasons’ Christelle Besnier on what makes an effective spa director and a great guest experience
Four Seasons’ Senior Spa Director, Middle East and Africa, Christelle Besnier, talks about her spas and the habits of effective spa directors. Christelle Besnier is …
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Musicstyling’s Axel Jennewein on music and the hospitality guest experience
Music is an important part of the hospitality customer experience, playing a key role in your overall atmosphere and in how the guest feels when …
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Langham’s Amy Chan on TCM, sleep & spa marketing
Langham Hospitality’s Amy Chan talks about TCM, spa marketing, the staffing challenge and, of course, what makes a great guest experience. Amy Chan is a …
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