The customer satisfaction survey is a key element of spa business success. Some people balk at the idea of soliciting feedback – I once heard …
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Author: Elizabeth Bromstein
Reduce spa employee turnover with these simple tactics
Employee turnover is a big problem in spa and wellness, and it costs your business. Here are some ways to reduce spa employee turnover by …
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AccorHotels’ Daniel Poulin on what makes a successful spa director
Daniel Poulin is the Director Spa & Fitness, North & Central America, AccorHotels. He oversees 18 spas, which include the world-renowned Fairmont properties, 60 fitness …
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Trend watch: is it time to stop using the term “anti-aging”?
The term anti-aging has been used in the spa, beauty, and wellness sector for so long that we probably don’t even think about it anymore. …
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Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned to take care of those dealing with it. After …
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Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green and wellness design. The designer behind such elegant and …
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Christine Hays of Eastern Vibrations on how to use sound in your spa
Christine Hays is a spa and wellness director, and the CEO of Eastern Vibration, an international organization with a passion for healing with vibrations – …
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Study suggests pregnant woman need not fear saunas, hot baths after all
File this under research we wish had been conducted before we got pregnant: A new review study suggests that pregnant women can enjoy hot baths …
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Scent branding: what it is and how it can work in your spa
All of our senses are connected with memories, and smell is particularly connected with emotional memory. Smells can evoke powerful emotional reactions, and with that …
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Video games linked to brain damage: study
Video games can have a negative impact on the brain, says a new study published in Molecular Psychiatry. For years we’ve been told that concern …
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