Your occupancy is one of your most important KPIs. Here’s how to use software to increase spa occupancy and boost revenue. Occupancy is one of …
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Author: Elizabeth Bromstein
How to use color in your spa to enhance your guest experience
Color may impact emotions and even behavior. Here’s how to use color in your spa to enhance your guest experience. Just like the music and …
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Hilton launches female empowerment program in Sri Lanka
Hilton has launched a female empowerment program in Sri Lanka. The seven-month pilot aims to increase women’s participation in the hospitality labor force. Hilton has …
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10 questions to ask in a customer satisfaction survey
The customer satisfaction survey is a key element of spa business success. Some people balk at the idea of soliciting feedback – I once heard …
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Reduce spa employee turnover with these simple tactics
Employee turnover is a big problem in spa and wellness, and it costs your business. Here are some ways to reduce spa employee turnover by …
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AccorHotels’ Daniel Poulin on what makes a successful spa director
Daniel Poulin is the Director Spa & Fitness, North & Central America, AccorHotels. He oversees 18 spas, which include the world-renowned Fairmont properties, 60 fitness …
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Trend watch: is it time to stop using the term “anti-aging”?
The term anti-aging has been used in the spa, beauty, and wellness sector for so long that we probably don’t even think about it anymore. …
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Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned to take care of those dealing with it. After …
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Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green and wellness design. The designer behind such elegant and …
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Christine Hays of Eastern Vibrations on how to use sound in your spa
Christine Hays is a spa and wellness director, and the CEO of Eastern Vibration, an international organization with a passion for healing with vibrations – …
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