The 2020 Forbes Travel Guide winners have been announced and there are 24 new Five-Star spas on the list and 22 new Four-Star spas. Forbes …
Read more
Author: Elizabeth Bromstein
10 questions to ask in a customer satisfaction survey
The customer satisfaction survey is a key element of spa business success. Some people balk at the idea of soliciting feedback – I once heard …
Read more
Reduce spa employee turnover with these simple tactics
Employee turnover is a big problem in spa and wellness, and it costs your business. Here are some ways to reduce spa employee turnover by …
Read more
AccorHotels’ Daniel Poulin on what makes a successful spa director
Daniel Poulin is the Director Spa & Fitness, North & Central America, AccorHotels. He oversees 18 spas, which include the world-renowned Fairmont properties, 60 fitness …
Read more
Trend watch: is it time to stop using the term “anti-aging”?
The term anti-aging has been used in the spa, beauty, and wellness sector for so long that we probably don’t even think about it anymore. …
Read more
Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned to take care of those dealing with it. After …
Read more
Shane Bird of Turning Stone’s SKANA Spa on what it takes to run an award winning spa
Skʌ:nʌ́: Spa at Turning Stone Casino Resort was recently named Best Spa by Casino Player Magazine (while the resort was also named best in a …
Read more
Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green and wellness design. The designer behind such elegant and …
Read more
Christine Hays of Eastern Vibrations on how to use sound in your spa
Christine Hays is a spa and wellness director, and the CEO of Eastern Vibration, an international organization with a passion for healing with vibrations – …
Read more
Wellness trend: 4 things you need to know about Sauna Aufguss
Do you or your guests get bored and lonely in the sauna? It doesn’t have to be that way. Sauna Aufguss, an involved and somewhat …
Read more