As the spa and wellness industry moves out of COVID-19 pandemic lockdown and into the future,…
Author: Elizabeth Bromstein
10 questions to ask in a customer satisfaction survey
The customer satisfaction survey is a key element of spa business success. Some people balk at…
Reduce spa employee turnover with these simple tactics
Employee turnover is a big problem in spa and wellness, and it costs your business. Here…
AccorHotels’ Daniel Poulin on what makes a successful spa director
Daniel Poulin is the Director Spa & Fitness, North & Central America, AccorHotels. He oversees 18…
Trend watch: is it time to stop using the term “anti-aging”?
The term anti-aging has been used in the spa, beauty, and wellness sector for so long…
Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned…
Shane Bird of Turning Stone’s SKANA Spa on what it takes to run an award winning spa
Skʌ:nʌ́: Spa at Turning Stone Casino Resort was recently named Best Spa by Casino Player Magazine…
Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green…
Christine Hays of Eastern Vibrations on how to use sound in your spa
Christine Hays is a spa and wellness director, and the CEO of Eastern Vibration, an international…
Wellness trend: 4 things you need to know about Sauna Aufguss
Do you or your guests get bored and lonely in the sauna? It doesn’t have to…