Spa and wellness consultant, Irisha Steele, talks mentoring, guest experience, marketing, and more. Irisha Steele is a seasoned spa and wellness professional. After several years …
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Category: Business
How to handle bad reviews of your hotel or spa
Don’t get mad. Be nice. Here’s how to handle bad reviews of your hotel, resort or spa. Online reviews matter. They can make or break …
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Sauna aufguss: the rise of the ritual
Event saunas and aufguss performances are designed to make saunas more social and less boring. You’ve probably been hearing a bit, or a lot, about …
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Dear Sal, how I can keep revenue coming in during slower times?
Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …
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Wellness trend: personalized nutrition
Personalized nutrition focuses on the individual with customized diets based on individual factors like microbiome and metabolism. According to Harvard School of Public Health, personalized …
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Wellness trend: the cold plunge
Every day, people are sharing social media posts about jumping into cold water, and Google Trends shows that the term “cold plunge” has surged in …
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Wellness trend: sobriety
Millennials are sometimes referred to as “generation sober” because of their non-drinking culture while Gen Z reportedly drinks even less. Read more about the 2023 …
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Wellness trend: ketamine
Ketamine has been found to be a potentially promising treatment for depression, migraines, generalized anxiety disorder, and more. When they called cannabis a “gateway drug,” …
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Wellness trend: talking menopause and perimenopause
Empowered and emboldened by numbers, social media, and celebrity voices, women are talking openly about the previously taboo topics of menopause & perimenopause. Half the …
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Musicstyling’s Axel Jennewein on music and the hospitality guest experience
Music is an important part of the hospitality customer experience, playing a key role in your overall atmosphere and in how the guest feels when …
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