Category: Business

What is a spa? We found ourselves asking this in this month’s issue of Spa Executive (October) when talking with Trent Munday of Mandara Spa about …

Your business depends on your online presence. Learn how to improve your online reputation and increase business at your spa. As a spa, salon, or …

By Christina Daves As a spa owner or manager, getting customers in the door is one of the most important aspects of your business. Advertising …

Your spa’s customer service and customer experience are two different things. Do you know how to tell them apart? By David Avrin, CSP Choices. The …

Until recently, going to the spa was largely considered a women’s pastime. But in the last decade or so there has been a big uptick …

Studies repeatedly show that this one soft skill can make all the difference in customer satisfaction and employee retention

If you’re in the business of helping others take care of themselves, a valuable message you can send out into the world is that it’s …

Researchers claim to have found the most relaxing music. How to apply this knowledge in the spa? Music makes a big difference in your spa …

How to convince your guests of the benefits of regular massage There is significant evidence that regular massage can have a range of benefits on …