By Christina Daves As a spa owner or manager, getting customers in the door is one…
Category: Business
Don’t confuse your spa’s customer service with your customer experience
Your spa’s customer service and customer experience are two different things. Do you know how to…
Three simple ways to increase spa revenue that take almost no effort
Let’s be honest for a minute: spa profit margins can be thin, even though many of…
Seven creative marketing ideas for attracting new spa customers
Attracting new spa customers can take some effort and creativity on your part. There are a…
5 ways to improve your spa guest experience
Guest experience is everything in spa. It will make or break your business. As we have…
We Work Well: redefining the business to business landscape
We Work Well is reimagining the hosted buyer event and redefining the business-to-business landscape. In January,…
11 steps you can take to improve your spa’s retail sales
Having trouble moving your spa’s retail products? It’s not just you. Many spas don’t do as…
How you can combat employee burnout in the spa industry
Employee burnout in the spa industry is something we’ve touched on briefly in the past. In…
Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned…
Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green…