Spas have seen a lack of support and general disregard during this pandemic. What is the future of the spa industry and where will we …
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Category: Articles
Marriott’s Kenneth Ryan on leadership, retail & technology
Kenneth Ryan, Vice President of Global Wellness, Spa and Fitness Operations for Marriott International, talked with Spa Executive about a range of topics, including what …
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Do reviews matter? They’re one of your most important marketing tools
If you’re wondering “do reviews matter?” They’re actually one of your most important marketing tools and can make or break your business success. Online reviews …
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Hilton Grand Vacations Inc. acquires Diamond Resorts International
Hilton Grand Vacations has entered into an agreement to acquire Diamond Resorts International, Inc. The combined company will have 720,000 owners and 154 resorts. Hilton …
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How to stop leaving money on the table and increase hospitality revenue
Spas and hospitality companies leave money on the table in many ways. Here’s how to stop doing that and increase hospitality revenue. Are you losing …
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Turn your customers into influencers. Here’s how
Influencer marketing can be very expensive, or a cost effective way to give your brand a boost. Here’s why and how to turn your customers …
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RCD Hotels’ Karla Herrasti on wellness philosophy & guest experience
Karla Herrasti of RCD Hotels talked to Spa Executive about a variety of topics, including her career trajectory and the trends and developments she’s excited …
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How managers can reduce employee stress in spa & hospitality
Employee stress is a factor in hospitality and your team’s wellbeing is as important as that of your guests. Here’s how to reduce employee stress …
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Why ease of use is a top consideration when choosing a spa software
When choosing a spa or hospitality software, one of the first considerations should be ease of use. Here’s why. When choosing a software for your …
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Forbes Travel Guide’s 2021 Star Award winners
Forbes has announced the latest recipients of its Star Awards. Congratulations to all of Forbes Travel Guide’s 2021 Star Award winners! Forbes Travel Guide (FTG) …
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