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Day: February 5, 2020

Hilton’s Jessica Shea on what makes a spa special and nurturing strong teams

February 5, 2020 Spa Executive Archives, Spotlight

As a leader at the company recently named the best place to work by Fortune magazine, Hilton’s Jessica Shea is the perfect person to talk …

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Scents to make people fall in love with your spa

Scents to make people fall in love with your spa, with Matthew Miléo

February 5, 2020 Spa Executive Archives, Features

Scent is so much of human experience. Matthew Mileó shares some thoughts on scents to make people fall in love with your spa. Scent is …

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Membership programs: create loyal members by solving pain points

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