Beverly Wilshire introduces live beam holograms into guest rooms

This Beverly Wilshire is the first in the industry to incorporate hologram technology into the guest room.

Four Seasons’ Beverly Wilshire is transforming the luxury travel experience by introducing hologram technology into the hotel’s Penthouse and Presidential Suites. The Wilshire is the first in the industry to incorporate such technology into the guest room, according to a media release.

The Proto M  is a portable, tabletop holographic communications device from Los Angeles-based Proto, the world’s first holographic communications platform. The device allows the hotel’s dedicated Guest Experience team to live beam directly into rooms.

“We are elated to provide our guests with yet another way to communicate with us. Based on the guest preference, we can communicate in person, through Four Seasons Chat, text, a call and now by beaming via hologram into their room,” says Director of Guest Experience Serge Sturbois.

The portal device is designed to work from wherever guests want to connect, be it the comfort of the Penthouse’s state-of-the-art media room, while enjoying breakfast in the Beverly Presidential’s dining room, or relaxing in the Wilshire Presidential’s spacious living room.

Guests schedule a time for a team member to live beam into their room for real-time interactions to discuss daily plans, suite features, and more. This technology, already utilized by leading corporations, educational institutions, and Hollywood studios, is said to significantly enhance communication over traditional flat-screen video solutions.

Beverly Wilshire has a storied history, including one of innovation, continuing to offer new technologies to discerning guests and ensuring a memorable and exceptional experience.

“That’s why so many guests stay with us. They know we provide our guests with the latest in technology, experiences and design,” says Reed Kandalaft, Regional Vice President and General Manager. “Introducing The M is yet another way we continue to pioneer in this ever-evolving landscape.”


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