A chat with ISPA Chairman Patrick Huey
Newly elected ISPA Chairman, Patrick Huey, spoke with Spa Executive about the future of the wellness industry and the power of community. Patrick Huey is …
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Author: Spa Executive
How your spa software partner should foster community
Software is a tool that, like any other tool, can be used for the most basic functions or imbued with deeper purpose. Here’s how your …
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10 interview questions to ask when hiring a new team member for your spa
When assessing talent to join your staff, some interview questions will tell you more than others. Here are 10 questions to ask when interviewing a …
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Switching spa management software doesn’t have to be scary
If you think switching spa management software systems has to be a scary and stressful experience, here’s some good news for you. Changing the software …
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Gary Virden of Ritz Carlton on maintaining a luxury experience in the new world of spa & wellness
The Ritz Carlton’s Gary Virden talks with Spa Executive about what the future has in store and maintaining a luxury experience in the new world …
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Three things to consider when upgrading your spa software
Is it time for you to upgrade your spa management software? This question is bound to arise at some point as legacy systems grow old …
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Your guide to the ultimate spa employee experience
We talk a lot about the “guest experience” in the spa industry, but do we talk enough about the spa “employee experience?” Your employee experience …
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Featured property: The Palms AVEDA Spa, Miami Beach
The Palms AVEDA Spa is a gorgeous Ayurvedic wellness space in Miami Beach that combines genuine service, laid-back sophistication, and oceanfront serenity. The Palms Hotel …
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How to use data to make better business decisions for your spa
The way we use data is changing. Learn how you can use it to make better business decisions for your spa or wellness business. By …
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How to handle difficult customers who don’t want to follow health & safety protocol
Rules have changed in spa and wellness businesses for the foreseeable future. How to handle difficult customers who won’t follow safety protocol? Try these strategies. …
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