Your spa’s customer service and customer experience are two different things. Do you know how to tell them apart? By David Avrin, CSP Choices. The …
Read moreAuthor: Spa Executive
Look inside the new Neró Spa at Terme Preistoriche by Studio Apostoli
The Neró Spa at Terme Preistoriche connects “spa, territory and art.” Italy’s Terme Preistoriche hotel, in Montegrotto Terme, Veneto, has debuted a new spa designed by …
Read moreHow to update your spa for a new era of male spa goers
Until recently, going to the spa was largely considered a women’s pastime. But in the last decade or so there has been a big uptick …
Read moreThree spa treatments that may reduce dementia risk
Dementia is increasingly prevalent in older populations. Here are three spa treatments and services that may reduce dementia risk. Alzheimer’s and other forms of dementia …
Read moreSpa industry revenue hits record highs
Spa industry revenue has reached new heights according to ISPA’s latest annual findings. Total spa revenue reached18.3 billion USD in 2018, up 4.7% from $17.5 billion in …
Read moreThe Red Door Spa and Salon is rebranding for a new era
After more than 100 years in the spa and salon space, The Red Door Salon & Spa is rebranding as Mynd Spa & Salon. The …
Read moreThree reasons why this soft skill is crucial for spa business success
Studies repeatedly show that this one soft skill can make all the difference in customer satisfaction and employee retention
Read moreSix Senses CEO Neil Jacobs on what makes an exceptional guest experience and what’s exciting in spa and wellness right now
Neil Jacobs is the CEO of Six Senses Hotels Resorts Spas, one of the world’s most renowned luxury hotel and resort brands and a leading …
Read moreShiseido’s Optune is an Internet of Things skincare system
Shiseido has released an Internet of Things (IoT) skincare service called “Optune” in Japan. Optune, which launched this month, is an IoT personalized skincare system …
Read moreTrend: HIIT may be the secret to fighting brain aging
High Intensity Interval Training (HIIT) may stave off cognitive decline according to a new study. High Intensity Interval training is a popular exercise trend, voted …
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