Employee burnout in the spa industry is something we’ve touched on briefly in the past. In a recent article about common mistakes spa managers make, …
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Miraval Group opens breathtaking Miraval Austin
Hyatt recently announced the opening of Miraval Austin, the wellness brand’s second resort to open outside of its Tucson, Arizona, flagship property. The new Miraval …
Read moreBad breath, bad attitudes: how your spa staff is driving your customers away
Are your spa and/or salon customers returning, and if not, what can you do about it? Could you spa staff be part of the problem? …
Read moreSpa Executive Magazine – 3rd Issue
Looking over the content in this month’s issue of Spa Executive, I’m reminded of the importance of attention to detail. The details make all the …
Read moreAccorHotels’ Daniel Poulin on what makes a successful spa director
Daniel Poulin is the Director Spa & Fitness, North & Central America, AccorHotels. He oversees 18 spas, which include the world-renowned Fairmont properties, 60 fitness …
Read more5 ways to make your customer experience effortless yet human
Spa time isn’t just about taking a break; it’s an escape! Customers are looking for an escape from the stresses of daily life, and to …
Read moreL’OCCITANE Group is buying ELEMIS for $900 million
L’OCCITANE International S.A., the leading manufacturer and retailer of natural cosmetics with a portfolio of premium beauty brands, recently announced that it has entered into …
Read moreSix common mistakes spa managers make
Being a spa manager is a lot of work and requires constant learning. This isn’t specific to spa, of course. The best leaders never stop …
Read moreNaked Labs’ affordable 3D body scanner
Introducing a new, affordable 3D body scanner by Naked Labs Inc. The Naked 3D Fitness Tracker, or simply “Naked,” is the world’s first 3D …
Read moreSpas of America releases its list of the Top Spas of 2018
Spas of America recently released its list of the Top 100 Spas of 2018. The spa and wellness travel website bases its annual ranking on unique …
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