Three reasons why this soft skill is crucial for spa business success
Studies repeatedly show that this one soft skill can make all the difference in customer satisfaction and employee retention
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Month: July 2019
Six Senses CEO Neil Jacobs on what makes an exceptional guest experience and what’s exciting in spa and wellness right now
Neil Jacobs is the CEO of Six Senses Hotels Resorts Spas, one of the world’s most renowned luxury hotel and resort brands and a leading …
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Shiseido’s Optune is an Internet of Things skincare system
Shiseido has released an Internet of Things (IoT) skincare service called “Optune” in Japan. Optune, which launched this month, is an IoT personalized skincare system …
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Trend: HIIT may be the secret to fighting brain aging
High Intensity Interval Training (HIIT) may stave off cognitive decline according to a new study. High Intensity Interval training is a popular exercise trend, voted …
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Five spa management blunders that cost you employees
Are you making these spa management blunders that cost you employees? Spa management isn’t easy and neither is attracting and retaining top talent. And you …
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Hammam al-Ayn: 700 year old bathhouse reopening as a spa in Jerusalem
The Hammam al-Ayn, an ancient hammam (bathhouse) that has been sitting unused and falling into disrepair in East Jerusalem, is being refurbished and is reopening …
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Study finds people are too busy and guilty for self care (let’s change that)
If you’re in the business of helping others take care of themselves, a valuable message you can send out into the world is that it’s …
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The July issue of Spa Executive is here!
The intersection of technology and wellness is an exciting place to be right now. From consumer genomics to wearables to AI and robotics, the lines …
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10 things your spa customers should never see
An excellent guest experience in your spa means putting your best foot forward, always. Spa customers should only ever see the good in you and …
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Jeremy McCarthy of Mandarin Oriental on technology, psychology and what it means to be a visionary
Jeremy McCarthy is the Group Director of Spa & Wellness for Mandarin Oriental Hotel Group, and a renowned and respected trailblazer of innovative concepts in …
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