Three reasons why this soft skill is crucial for spa business success

Studies repeatedly show that this one soft skill can make all the difference in customer satisfaction…

Six Senses CEO Neil Jacobs on what makes an exceptional guest experience and what’s exciting in spa and wellness right now

Neil Jacobs is the CEO of Six Senses Hotels Resorts Spas, one of the world’s most…

Shiseido’s Optune is an Internet of Things skincare system

Shiseido has released an Internet of Things (IoT) skincare service called “Optune” in Japan. Optune, which…

Trend: HIIT may be the secret to fighting brain aging

High Intensity Interval Training (HIIT) may stave off cognitive decline according to a new study. High…

Five spa management blunders that cost you employees

Are you making these spa management blunders that cost you employees? Spa management isn’t easy and…

Hammam al-Ayn: 700 year old bathhouse reopening as a spa in Jerusalem

The Hammam al-Ayn, an ancient hammam (bathhouse) that has been sitting unused and falling into disrepair…

Study finds people are too busy and guilty for self care (let’s change that)

If you’re in the business of helping others take care of themselves, a valuable message you…

The July issue of Spa Executive is here!

The intersection of technology and wellness is an exciting place to be right now. From consumer…

10 things your spa customers should never see

An excellent guest experience in your spa means putting your best foot forward, always. Spa customers…

Jeremy McCarthy of Mandarin Oriental on technology, psychology and what it means to be a visionary

Jeremy McCarthy is the Group Director of Spa & Wellness for Mandarin Oriental Hotel Group, and…

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