With INTELITY and Book4Time, guests are treated to a first-class experience, showcasing how technology can help hotels and resorts not only meet but exceed the modern traveler’s expectations for convenience and luxury.
INTELITY is recognized worldwide as a leading provider of advanced hospitality technology platforms tailored for the hotel, casino, cruise, and luxury residential markets. INTELITY offers comprehensive end-to-end solutions designed to enhance guest experience management and staff operations in a single integrated platform, working with hoteliers to bring operations teams and customers together, streamlining service and improving overall satisfaction.
Enhanced Guest Experience with INTELITY + Book4Time Integration
Book4Time’s integration with INTELITY works as an in-room concierge to allow guests to easily book spa services and activities from their room using INTELITY’s Smart-Room tablets. Guests can easily browse the menu of amenities and effortlessly book spa services and activities directly from their rooms. Without the need to pick up the phone or visit the front desk, guests can schedule services, reserve cabanas, sign up for workshops and classes, book tennis or pickleball courts, and more.
Key Benefits & Functionality
In today’s digital era, guests expect seamless and efficient online service booking and not providing that will result in a loss of revenue. The combination of INTELITY and Book4Time caters to this demand, offering a premier experience without the traditional hassles associated with service bookings:
Self-Service Convenience: When a guest returns to their room after a long day, they don’t want to pick up the phone to call the spa and make an appointment. With Book4Time and INTELITY, guests can browse and book appointments at their leisure, directly from their rooms, enhancing satisfaction and comfort.
Front Desk Optimization: By minimizing phone calls and in-person inquiries, front desk staff can concentrate on providing best-in-class service, suggesting add-ons, and promoting additional products at check in and checkout.
Increased Revenue Opportunities: Streamlining the booking process reduces lost revenue opportunities due to missed calls, and allows for better allocation of staff resources.
With INTELITY and Book4Time, guests are treated to a first-class experience, showcasing how technology can help hotels and resorts not only meet but exceed the modern traveler’s expectations for convenience and luxury. This partnership exemplifies the future of hospitality, where seamless integration and intuitive services become the standard, ensuring every stay is memorable, comfortable, and effortlessly enjoyable.
To learn more visit: https://intelity.com/
Spa Executive is published by Book4Time, the leader in guest management, revenue and mobile solutions for the most exclusive spas, hotels, and resorts around the globe. Learn more at book4time.com.