Take a look inside the stunning Eden Roc Cap Cana, a secluded luxury resort located just a 15-minute drive from Punta Cana International Airport in …
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Author: Spa Executive
3 tips for optimizing your retail revenue
Retail is often a challenge in spas, but you can make it a significant part of your revenue. Start optimizing your retail strategy with these …
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Contactless check-in, touchless therapies & new menus. How spas have changed since 2020
This year’s ISPA industry study looked at changes spas have made to stay operational and keep customers safe. ISPA recently released its latest report, the …
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Four Seasons’ Pat Makozak on creativity & intuitive experiences
Pat Makozak, Spa Director at Four Seasons Resort Maui at Wailea says unscripted moments make the best guest experiences. The Four Seasons Resort Wailea Maui …
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Personalized guest experience: the difference between award winning spas and everyone else
Personalized guest experience is one of the biggest factors that sets the best spas apart from the rest. Here’s why personalization matters so much. A …
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3 reasons spa employees quit and what to do about them
Wondering why employees are leaving? Take a look at these three common reasons spa employees quit and what to do about them. Staffing is an ongoing …
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How spa management software makes your life easier
If you’re managing a spa, you’re pulled in a millions different directions at once. Spa management software can make your life a lot easier. Running …
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The world needs massages right now to fight touch deprivation
Touch deprivation has become a rampant problem. Here’s how spas can support people suffering from it. As the world does its best to return to …
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Shane Upson on being a “passion transfer specialist”
Shane Upson talked with Spa Executive about why he calls himself a “passion transfer specialist,” why some spas struggle with retail, and what he’s excited …
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Kool for Men: Carlos Calvo Rodriguez on his new venture with Todd Hewitt
Carlos Calvo Rodriguez and Todd Hewitt have teamed with two more friends to launch KOOL for Men, an innovative and exciting lifestyle brand. KOOL for …
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