This year’s ISPA industry study looked at changes spas have made to stay operational and keep customers safe. ISPA recently released its latest report, the …
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Author: Spa Executive
Four Seasons’ Pat Makozak on creativity & intuitive experiences
Pat Makozak, Spa Director at Four Seasons Resort Maui at Wailea says unscripted moments make the best guest experiences. The Four Seasons Resort Wailea Maui …
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Personalized guest experience: the difference between award winning spas and everyone else
Personalized guest experience is one of the biggest factors that sets the best spas apart from the rest. Here’s why personalization matters so much. A …
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3 reasons spa employees quit and what to do about them
Wondering why employees are leaving? Take a look at these three common reasons spa employees quit and what to do about them. Staffing is an ongoing …
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How spa management software makes your life easier
If you’re managing a spa, you’re pulled in a millions different directions at once. Spa management software can make your life a lot easier. Running …
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The world needs massages right now to fight touch deprivation
Touch deprivation has become a rampant problem. Here’s how spas can support people suffering from it. As the world does its best to return to …
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Shane Upson on being a “passion transfer specialist”
Shane Upson talked with Spa Executive about why he calls himself a “passion transfer specialist,” why some spas struggle with retail, and what he’s excited …
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Kool for Men: Carlos Calvo Rodriguez on his new venture with Todd Hewitt
Carlos Calvo Rodriguez and Todd Hewitt have teamed with two more friends to launch KOOL for Men, an innovative and exciting lifestyle brand. KOOL for …
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3 ways to increase revenue in your spa
It’s not always easy to measure ROI but these three ways to increase revenue in your spa are effective and quantifiable. By Erica Martin, Sales …
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7 ways to increase employee productivity in your spa
Employee productivity is a key element of business success. You want your team to work hard, be productive, and make the best …
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