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Spa Executive

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Author: Spa Executive

Contactless check-in, touchless therapies & new menus. How spas have changed since 2020

September 3, 2021 Spa Executive Articles, Business, News

This year’s ISPA industry study looked at changes spas have made to stay operational and keep customers safe. ISPA recently released its latest report, the …

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pat makozak

Four Seasons’ Pat Makozak on creativity & intuitive experiences

August 31, 2021 Spa Executive Articles, Spotlight

Pat Makozak, Spa Director at Four Seasons Resort Maui at Wailea says unscripted moments make the best guest experiences. The Four Seasons Resort Wailea Maui …

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Personalized guest experience

Personalized guest experience: the difference between award winning spas and everyone else

August 25, 2021 Spa Executive Articles, Most popular

Personalized guest experience is one of the biggest factors that sets the best spas apart from the rest. Here’s why personalization matters so much. A …

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common reasons spa employees quit

3 reasons spa employees quit and what to do about them

August 23, 2021 Spa Executive Articles, Management

Wondering why employees are leaving? Take a look at these three common reasons spa employees quit  and what to do about them. Staffing is an ongoing …

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spa management software

How spa management software makes your life easier

August 9, 2021 Spa Executive Articles, Technology

If you’re managing a spa, you’re pulled in a millions different directions at once. Spa management software can make your life a lot easier.  Running …

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touch deprivation

The world needs massages right now to fight touch deprivation

August 6, 2021 Spa Executive Articles, Business

Touch deprivation has become a rampant problem. Here’s how spas can support people suffering from it.  As the world does its best to return to …

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Shane Upson on being a “passion transfer specialist”

August 4, 2021 Spa Executive Articles, Spotlight

Shane Upson talked with Spa Executive about why he calls himself a “passion transfer specialist,” why some spas struggle with retail, and what he’s excited …

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Kool for Men: Carlos Calvo Rodriguez on his new venture with Todd Hewitt

July 30, 2021 Spa Executive Articles, Business

Carlos Calvo Rodriguez and Todd Hewitt have teamed with two more friends to launch KOOL for Men, an innovative and exciting lifestyle brand.  KOOL for …

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3 ways to increase revenue in your spa

July 29, 2021 Spa Executive Articles, Business

It’s not always easy to measure ROI but these three ways to increase revenue in your spa are effective and quantifiable.  By Erica Martin, Sales …

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increase employee productivity

7 ways to increase employee productivity in your spa

July 26, 2021 Spa Executive Articles, Management

      Employee productivity is a key element of business success. You want your team to work hard, be productive, and make the best …

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