We’re talking with Barbara Close of Naturopathica about aromatherapy and how to effectively use it in your spa and treatments. We asked Close about how …
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Category: Business
How to turn new spa customers into repeat customers
Your goal once a new customer comes into your spa is to get them to come back. Follow these tips to turn new customers into …
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Spa & wellness trends to watch, 2019-2021
The death of “weight loss,” digiceuticals, and improving cancer care make this list of spa & wellness trends to watch 2019-2021 It’s the final quarter …
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Trend alert: rise in talk around infertility brings big opportunities for spa & wellness
Infertility is on the rise as a health and wellness issue and spas are well positioned to take care of those dealing with it. After …
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8 things you can do to be a better spa manager
Being a spa manager can be difficult. You’re responsible for a team and for the success of the business. Poor management can result in a …
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12 strategies for handling difficult spa customers
Once in a while you’re going to encounter an unhappy and/or difficult spa customer. Hopefully not too often, but it happens. Spas build their brands …
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Luxury spas using cannabis in their treatments and services
Cannabis has been gaining a lot of recognition lately as a healing substance. Once anathema to North America the plant has more recently been decriminalized …
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Forbes’ Executive VP of Ratings Amanda Frasier on what makes a well-managed spa
Forbes Travel Guide is the final word on luxury travel. Earning a Forbes Five Star rating for your spa ranks you among the finest in …
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Mandara Spa’s Trent Munday on what the spa industry needs to get to the next level
Trent Munday is Senior Vice President of hotel and resort spa management company Mandara Spa and Steiner Spa Consulting. Prior to that he spent Trent 14 …
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Iconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green and wellness design. The designer behind such elegant and …
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