Once in a while you’re going to encounter an unhappy and/or difficult spa customer. Hopefully not too often, but it happens. Spas build their brands …
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Luxury spas using cannabis in their treatments and services
Cannabis has been gaining a lot of recognition lately as a healing substance. Once anathema to North America the plant has more recently been decriminalized …
Read moreForbes’ Executive VP of Ratings Amanda Frasier on what makes a well-managed spa
Forbes Travel Guide is the final word on luxury travel. Earning a Forbes Five Star rating for your spa ranks you among the finest in …
Read moreMandara Spa’s Trent Munday on what the spa industry needs to get to the next level
Trent Munday is Senior Vice President of hotel and resort spa management company Mandara Spa and Steiner Spa Consulting. Prior to that he spent Trent 14 …
Read moreIconic designer Clodagh on how to bring joy to your space
Clodagh is an Irish-born, New York-based designer who is widely recognized as a pioneer of green and wellness design. The designer behind such elegant and …
Read moreInfluencer Lisa Linh on how to get the most out of influencer marketing
We just discussed the why and how of influencer marketing for spas over here. To add an insider perspective, and or more details on how …
Read moreThe why and how of influencer marketing for spas
Influencer marketing continues to grow and many companies are incorporating the approach into their overall brand strategy. These social media doyens may be classified as …
Read moreFather’s Day at the spa – manly marketing to manly men
Have you given much thought to how your spa will be celebrating dads this year? Father’s Day, coming soon, isn’t the same industry revenue driver …
Read morePersonalization: the key to customer experience
Custom-mixed Ayurvedic oils based on doshas. Personalized tea blends designed to elevate mood. Thermal wraps and scalp massages specially tailored to the weary, jet-lagged traveller …
Read moreChristine Hays of Eastern Vibrations on how to use sound in your spa
Christine Hays is a spa and wellness director, and the CEO of Eastern Vibration, an international organization with a passion for healing with vibrations – …
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