Rosewood Hotels & Resorts has announced the opening of Rosewood Miramar Beach, the brand’s first Southern California property. Located in Santa Barbara’s picturesque Montecito community, …
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Category: Features
Montage’s Patrick Huey on the need for more diversity in spa & wellness
Patrick Huey is the Corporate Spa Director for Montage International. He is responsible for the brand visions for seven current and eight opening spas for …
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Raising cancer awareness in the spa & wellness industries – with Julie Bach & Daniel Poulin
The treatment of people who have been touched by cancer is a big issue in spa and wellness. Stories abound of people being turned away …
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Bad breath, bad attitudes: how your spa staff is driving your customers away
Are your spa and/or salon customers returning, and if not, what can you do about it? Could you spa staff be part of the problem? …
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5 ways to make your customer experience effortless yet human
Spa time isn’t just about taking a break; it’s an escape! Customers are looking for an escape from the stresses of daily life, and to …
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Trend watch: is it time to stop using the term “anti-aging”?
The term anti-aging has been used in the spa, beauty, and wellness sector for so long that we probably don’t even think about it anymore. …
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What’s on the food menu at five top spas around the world
You are what you eat, as we’ve been saying for as long as we can remember. So, when it comes to food, spas and wellness …
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The science of health and longevity in three spa treatments
Some people think of a visit to the spa as a superfluous and dispensable expense. A luxury. It’s nice but you don’t need it. Increasingly, …
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Cunard partners with Canyon Ranch to create Mareel, a new spa concept
Luxury cruise line Cunard has announced Mareel Wellness & Beauty: a new spa concept developed in partnership with wellness innovator Canyon Ranch, to be rolled …
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How to turn new spa customers into repeat customers
Returning customers are key to spa business success. It’s well known that customer retention is far less expensive than acquisition. So, once someone walks through …
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