Hyatt’s Vice President Spa & Wellbeing, Simon Marxer, talk about his career trajectory, his job, and changing consumer expectations. Simon Marxer was recently promoted to …
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Carlos Calvo Rodriquez, Senior Spa Director at Four Seasons Toronto, the city’s only Forbes-Five star rated spa, talks staff training and habits of successful spa …
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Four Seasons’ Senior Spa Director, Middle East and Africa, Christelle Besnier, talks about her spas and the habits of effective spa directors. Christelle Besnier is …
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Music is an important part of the hospitality customer experience, playing a key role in your overall atmosphere and in how the guest feels when …
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Langham Hospitality’s Amy Chan talks about TCM, spa marketing, the staffing challenge and, of course, what makes a great guest experience. Amy Chan is a …
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Magdaleena Nikolov, General Manager of Spa, Wellness and Retail at Fairmont Century Plaza talked with Spa Executive about the exciting new spa, technology, and the …
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Landscape architect, architect, and designer Bill Bensley on designing for wellness, sustainability, the importance of incorporating nature, and much more. Bill Bensley is a landscape …
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We spoke with Lynne McNees about the way forward for the spa industry, what it will take to succeed in this industry at this point …
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Forbes Travel Guide’s Executive Vice President of Standards & Ratings, Amanda Frasier, talks about what sets a Five-Star hospitality experience apart from the rest. Forbes …
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We talked with Marriott’s Senior Corporate Director of Spa Operations, Suzanne Holbrook, about how to make the most of the revenue generating power of spa …
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