How to work on the business when you’re not working in the business By Nima Chadha, Vice President, Marketing, Book4Time Amidst the uncertainty that we’re …
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Category: Business
The Wellness Tourism Association’s definitions for what makes a wellness tourism destination
The Wellness Tourism Association (WTA) has introduced definitions and begun setting industry standards for what makes a wellness tourism destination. by Anne Dimon We all …
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Increase spa profits: seven ways you’re missing out on revenue opportunities
Do you want to increase spa profits? Industry experts list the ways you’re leaving money on the table. Is your spa leaving money on the …
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What feet can tell you about health: 8 things spa therapists can watch for
Spa employees, including massage therapists, nail technicians and reflexologists come into regular contact with customers’ feet. It’s helpful to know what feet can tell you …
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Six ways to delight your customers this holiday season
The holidays are a great time to build your guest relationships. Here’s how to delight your customers, and bring in new ones this season. The …
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Spa Executive, November 2019: People are amazing
Spa and wellness is going through a great evolution right now, and it feels like the speed at which this is happening keeps increasing. Technologies …
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10 questions to ask in a customer satisfaction survey
The customer satisfaction survey is a key element of spa business success. Some people balk at the idea of soliciting feedback – I once heard …
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Spa Executive, October 2019: What is a spa?
What is a spa? We found ourselves asking this in this month’s issue of Spa Executive (October) when talking with Trent Munday of Mandara Spa about …
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How to improve your online reputation
Your business depends on your online presence. Learn how to improve your online reputation and increase business at your spa. As a spa, salon, or …
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How to get your spa in the media
By Christina Daves As a spa owner or manager, getting customers in the door is one of the most important aspects of your business. Advertising …
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