The interplay between high tech and high touch is elemental to delivering a superior guest experience. By balancing and integrating both approaches, luxury hotels can …
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Category: Technology
Some consumers are rejecting technology and embracing analog experiences
Some consumers are rejecting technology. They will never be the majority but can drive development of wellness and activity programs in hotels and resorts. Some …
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6 things technology can do that humans can’t (or shouldn’t have to) in your hotel and spa
You need high tech to drive successful high touch experiences. Six things technology can do that humans can’t. The thoughtful integration of high tech and …
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How people really feel about the AI customer experience
As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming …
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How software improves retail sales in your hotel or resort spa
Retail can contribute to a significant part of your hotel or resort spa’s revenue, with contributions ranging from an estimated 5% to 30%. Here’s how …
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Partner spotlight: Outpace the competition with Infor + Book4Time
The partnership between Infor Hospitality Management Solution and Book4Time is a step forward in improving guest experience and operational efficiency. Are you ready to revolutionize …
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Extend your hotel or resort’s customer lifespan
Increasing customer lifespan in involves implementing strategies that enhance guest satisfaction, loyalty, and engagement. We all know that it’s easier and more cost effective to …
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How traditional hoteliers are harnessing modern tech to enhance guest experience
Times are changing. Here are 10 ways traditional hoteliers are harnessing modern technology to enhance guest experience. There’s a lot of innovation happening in the …
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Book4Time partner spotlight: Nonius Hospitality Technology
Book4Time + Nonius Hospitality Technology, a collaboration that marks a significant advancement in creating a more integrated, seamless, and satisfying digital journey for guests worldwide. …
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TripFusion: Transforming travel with seamless booking integration
TripFusion by Vacayou is turning the tide with cutting-edge software designed to provide a flawless wellness travel booking experience. TripFusion empowers hotels and resorts to …
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