Spa KPIS are amazing. Just looking at your numbers and plotting how you’re going to improve them should make you dizzy with excitement. The term …
Read moreCategory: Technology
How AI can help with recruitment & retention in hospitality
AI could play a significant role in improving talent acquisition and retention in hospitality. Here’s how. Everyone is talking about generative Artificial intelligence (AI) and …
Read moreRevinate empowers hoteliers to deliver delightful experiences and drive direct revenue
Revinate helps businesses increase revenue while delivering delightful experiences. Unlocking the potential of personalized marketing and enhancing guest experiences are key priorities for today’s hoteliers. …
Read moreBook4Time CEO, Roger Sholanki, shares his thoughts on how AI will transform hospitality
Book4Time CEO and publisher of Spa Executive magazine, Roger Sholanki, shares his thoughts on how AI will transform hospitality. Spa Executive is published by Book4Time, …
Read moreHow will ChatGPT be used in hotels, resorts, and spas? We asked it to tell us
How will ChatGPT be used in hotels, resorts, and spas. We asked it and here’s what it had to say. ChatGPT is an artificial intelligence …
Read moreThe power of personalization (and what is hyper-personalization?)
These days, everyone expects personalization from their favorite hospitality brands. The next frontier is hyper-personalization. Everyone in the hospitality industry knows by now that personalization …
Read moreTired of flaky customers? Strategies to reduce cancellations & recapture spa revenue
Cancellations cost you time and money. Here are some ways to reduce cancellations at your spa and hospitality business. Cancellations are a big headache in …
Read moreHow to handle negative online reviews like a pro
94% of consumers have avoided a company because of a bad review. If you don’t stay on top of them, bad reviews can cause serious …
Read more7 reasons to offer digital detox at your spa
We spend a lot of time looking at screens and consuming media. Is a digital detox in order? Here are 7 reasons to make this …
Read moreIndustry leaders share their thoughts on the spa of the future
Three spa & wellness leaders talk about technology and where the industry is headed. We asked industry experts how they envision the spa of the …
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