Featured property: Raffles London at the OWO

The health club spa at the Raffles Raffles London at the OWO, run by Pillar Wellbeing and Guerlain, is the first of its kind in the UK.

Raffles London at the OWO is a new hotel opening in the Whitehall area of the UK capital that fuses traditional heritage with contemporary pleasures.  

The Edwardian Old War Office has been transformed into a premiere destination with opulent staterooms and offices becoming luxury guest rooms and suites. An elegant setting for personal, business, and state occasions, the hotel features a grand ballroom available for weddings and events, and diverse restaurants and bars in historical rooms, including an atmospheric speakeasy. All of this sits in a centrally located, sophisticated neighborhood within walking distance of Buckingham Palace, Westminster, St. James Park, art galleries, theaters, and nightlife.

The health club spa at the Raffles OWO, run by Pillar Wellbeing and Guerlain, is the first of its kind in the UK, offering bespoke beauty, fitness, nutrition, and restorative wellness.

The Guerlain Spa at Raffles London

The state-of-the-art Guerlain Spa & Pillar Wellbeing space spans 27,000 square feet and four floors of Raffles London at the OWO, and will feature nine treatment suites, including three VIP Spa Suites and a private hair and beauty salon. The space will also include a gym and movement studio, swimming pool, vitality pool, steam rooms and saunas.

Experiences are highly personalized and combine today’s technology, timeless natural ingredients, and Raffles’ impeccable hospitality, at every stage of the wellness journey.

Guerlain has designed a collection of exclusive spa treatments “capturing the essence of England with all its energy and contrasts” while guests can also enjoy personalized makeup and perfumery services or express treatments at L’Atelier Guerlain.

In a conversation with Spa Executive, Robert Jeffers, Director of Well-Being at Raffles London Hotel at The OWO, said, “What makes us unique is we are the only Guerlain Spa in London and we have combined the pioneering Parisian beauty brand founded in 1828, with the movement, recovery, and nutrition expertise of Pillar Wellbeing which was co-founded by Harry Jameson, recognised internationally as a leading fitness and wellbeing expert. We provide an urban oasis in the heart of London for health-conscious members, locals, and hotel guests.”

The gym by Pillar Wellbeing

The state-of-the-art Technogym equipped gym, movement studio and juice bar take a holistic, preventative approach to the pursuit of health and wellness that includes nutritious food and juices, better practices for movement and recovery, and mental fitness. Pillar’s performance coaches create personalized sessions, offering one-on-one coaching opportunities and the latest sports technology. These services are available exclusively to hotel guests, residents and members. The hotel also features two “Lifestyle Suites” for “a comfortable and discrete, high-technology wellness experience.”

Expressing his enthusiasm for the project, Jeffers said, “I am excited to open this new wellbeing destination in the heart of London as there is so much history within this building. The OWO, formally known as The Old War Office, played a pivotal role at key moments in the 20th century. Legendary figures such as Winston Churchill and Lawrence of Arabia worked in this building and they steered the world’s course. It’s been a monumental project of technical ingenuity and fine craftsmanship to transform it into a luxury hotel. We have very generous wellbeing spaces comprising 27,000 sq ft across four floors of The OWO. The spa was designed by the award-winning interior design studio Goddard Littlefair and offers profoundly calming and secluded spaces in which to escape from the demands of a busy modern life.”

Stand out spa menu items for Jeffers include the Royal Glow Tech Facial. He says, “Every treatment on the menu is unique and special. Having said that, one of my favorite treatments is the Royal Glow Tech Facial. Guerlain developed this treatment exclusively for us at Raffles London. This delightful treatment combines the power of microdermabrasion and the healing action of photobiomodulation light therapy with Guerlain’s exceptional facial techniques. You really see instant results which leave you with a smooth complexion and a beautiful glow.”


Spa Executive is published by Book4Time, the leader in guest management, revenue and mobile solutions for the most exclusive spas, hotels, and resorts around the globe. Learn more at book4time.com.

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