Be happy for this moment. This moment is your life. – Omar Khayyam In the hospitality industry, the concept of happiness is a critical component …
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Category: Archives
Meet Bondi: Chief Happiness Officer of the Fairmont Dallas Hotel
The happiness issue: Meet Bondi, Chief Happiness Officer, Fairmont Dallas In March 2024, the Fairmont Dallas announced that it had appointed a new Chief Happiness …
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Deepak Ohri, Chief Happiness Officer, on bringing happiness to guests and staff in luxury hospitality
The happiness issue: Happiness is an experience through which you can only connect dots looking backwards, says Deepak Ohri, Chief Happiness Officer at LAMH. Deepak …
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Happy employees increase productivity & revenue in hospitality
The happiness issue: Happy employees are more productive and better for your hotel or resort brand in every way. How can you make your team …
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People who travel are happier than people who don’t
The happiness issue: What science says about travel and happiness: people who travel are happier than those who don’t In a world increasingly driven by …
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Six Senses’ Anna Bjurstam on wellness & happiness
The happiness issue: Anna Bjurstam is the “Wellness Pioneer” at Six Senses. We talked about her role, Six Senses’ wellness philosophy, and people’s happiness factor. …
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30 travel + wellness guest experience statistics for 2024
Guest experience is obviously key to hospitality success and the hospitality industry is ever changing, so keeping on top of the latest trends and statistics …
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Iberostar’s Daniela Pranjic on guest experience & sustainability in the resort industry
We talked with Daniela Pranjic about her role, guest experience, and sustainability in the resort industry. Iberostar Hotels & Resorts is a leading hotel chain …
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Beverly Wilshire introduces live beam holograms into guest rooms
This Beverly Wilshire is the first in the industry to incorporate hologram technology into the guest room. Four Seasons’ Beverly Wilshire is transforming the luxury …
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Featured property: The St. Regis Chicago Spa
The Forbes 5-Star St. Regis Chicago Spa covers 12,000 square-feet of the expansive Wellness Floor and is an urban oasis of calming sensory experiences. The …
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