A new report has found that travel and hospitality employees are the least likely out of all industries to feel valued at work. Can we …
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When assessing talent to join your staff, some interview questions will tell you more than others. Here are 10 questions to ask when interviewing a …
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We talk a lot about the “guest experience” in the spa industry, but do we talk enough about the spa “employee experience?” Your employee experience …
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Many people have been having a tough time lately. Here’s how to support employee mental health in difficult times – and always. Ignoring employee mental …
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How will spa staff training change from now on? Spa Executive spoke with Shangri-La’s Assistant Vice President of Spa Training, Carlos Calvo Rodriguez, to find …
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Are your employees leaving? You can improve things. Try these 5 research-backed strategies to improve employee retention in your spa. Staff turnover is a big …
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These five behaviors of successful leaders in spa and wellness will make or break a business. It’s fairly well known that successful leaders, regardless of …
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How spa managers sabotage their team’s performance. Micromanagers destroy teams from within, eroding self confidence and negatively affecting everything from the top down. If you’re …
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Looking for presents for your team members? Give these priceless gifts that cost nothing this holiday season. Not everyone celebrates, but the holidays are in …
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Having a hard time recruiting team members? Try these 11 strategies for attracting top talent. Are you looking for top talent for your spa and …
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